Shipping policy

Shipping Policy

Effective Date: October 7, 2026

Pure Glint Supply provides practical bathroom and home-organization products, including soap dishes, toothbrush holders, and shower storage racks. We understand that customers purchase organization products to make their spaces more convenient, orderly, and comfortable. Our shipping process is therefore designed around accurate order handling, careful packaging, and dependable delivery.

1. Free Shipping

Standard shipping is free on qualifying orders.

However, orders with a merchandise subtotal of less than $10.00 USD are subject to a $5.99 shipping charge.

The applicable shipping charge, if any, will be displayed during checkout before the customer completes the purchase.

2. Order Processing

Orders are normally prepared after successful payment authorization.

Processing may include:

  • Payment verification;

  • Order confirmation;

  • Product availability review;

  • Picking and packaging;

  • Shipping-label preparation; and

  • Transfer of the package to the applicable carrier or fulfillment provider.

Orders may occasionally require additional processing time because of inventory verification, unusually high order volume, operational interruptions, severe weather, carrier disruptions, or other circumstances beyond our reasonable control.

3. Delivery Estimates

Estimated delivery time depends on the destination, fulfillment location, carrier operations, and other logistical circumstances.

Any delivery estimate displayed at checkout or elsewhere on the website is an estimate rather than an absolute guarantee unless expressly stated otherwise.

Carrier delays may occur because of:

  • Severe weather;

  • Transportation interruptions;

  • Holidays;

  • Address problems;

  • Regional service disruptions;

  • Customs or governmental procedures where applicable;

  • Carrier capacity limitations; or

  • Other events outside our reasonable control.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review:

  • Street number;

  • Apartment, suite, or unit number;

  • City;

  • State;

  • ZIP code; and

  • Recipient name.

If an order has not yet entered fulfillment, we may attempt to correct an address upon request. However, we cannot guarantee that an address change can be made after processing or shipment has begun.

5. Tracking Information

When tracking information is available, it may be provided through the email address associated with the order or through the applicable order-management system.

Tracking information is controlled primarily by the carrier. A tracking number may initially show limited information until the carrier receives and scans the package.

6. Missing or Delayed Packages

If tracking indicates that a package is delayed, customers should allow reasonable additional time for carrier processing.

If a package appears to be lost or has not arrived after a reasonable period, please contact us at:

hazmat@pureglintsupply.site

Please include the order number and shipping address so that we can review the shipment.

7. Delivered but Not Received

If carrier records indicate that a package was delivered but you cannot locate it, please first check:

  • Your front door or porch;

  • Mailroom;

  • Building reception area;

  • Parcel lockers;

  • Household members;

  • Neighbors; and

  • Any alternative delivery location identified by the carrier.

You may also contact the carrier directly using the tracking information.

We will make reasonable efforts to assist with shipment investigations, but delivery confirmation is generally determined by the carrier's tracking records.

8. Damaged Packages

If a package arrives visibly damaged, please document the condition of the exterior packaging and the product as soon as practical.

Photographs can be especially helpful when reporting:

  • Crushed packaging;

  • Broken components;

  • Cracked or deformed products;

  • Missing parts; or

  • Other transportation-related damage.

Please send supporting information to hazmat@pureglintsupply.site.

9. Multiple-Item Orders

Items from the same order may, in certain circumstances, be shipped separately because of inventory location, packaging requirements, fulfillment procedures, or carrier logistics.

If an order arrives in multiple packages, the customer should allow reasonable time for all shipments to arrive before treating the order as incomplete.

10. Shipping Restrictions

We reserve the right to decline or cancel an order when fulfillment or delivery to the requested destination is not reasonably available, cannot be completed safely, or would violate applicable law or carrier restrictions.

11. Taxes and Other Charges

Applicable sales taxes, governmental charges, or other legally required amounts may be calculated at checkout based on the transaction and destination.

The $5.99 shipping charge applies to orders with a merchandise subtotal below $10.00 unless the checkout page expressly provides a different promotion or shipping offer.

12. Changes to Shipping Policy

Pure Glint Supply may update this Shipping Policy from time to time to reflect changes in fulfillment operations, carriers, pricing, legal requirements, or website functionality.

The version posted on the website at the time of an order will generally govern that order, subject to applicable law.

13. Shipping Contact

Pure Glint Supply
COMMERCIAL ART SUPPLY, INC.
1098 Egret Cir N
Jupiter, FL 33458
United States

Contact Person: BAMBONE RURANGIRA
Email: hazmat@pureglintsupply.site